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The Elo touchscreen experience has consistently stood for quality, reliability and innovation with over 25+ million installations worldwide.

Our product portfolio includes a broad selection of interactive touchscreen displays from 10-70 inches, all-in-one touchscreen computers, OEM touchscreens and touchscreen controllers and touchscreen monitors. You’ve used our product or been helped by an Elo touchscreen in gaming machines, interactive kiosks, hospitality systems, point-of-sale terminals, wayfinder displays, interactive retail displays and transportation applications just to name a few!

www.elotouch.com

We are large enough to be global, yet focused enough to deliver personalized support. We live by the philosophy "There is nothing more important than our customers." Our goal is to help you do your job better, spend less time doing it and become your favorite touchscreen supplier by delivering on our promises. We measure our success based on your satisfaction. We want you to be an Elo customer for life.

OFFERING COLLECTIONS, PRODUCTS & SERVICES

EloCare℠

Services and support from the people who know your Elo products best.

Choose the level of service you need from our dedicated programs. From Extended Warranty and On-Site Exchange to Advance Unit Replacement and Professional Services, with EloCare, we have you covered every step of the way.

OS 360

With OS 360, Elo offers security updates, the latest Android OS upgrades and device enhancements to help ensure Elo Android-based devices are secure and performing optimally throughout their lifecycle. OS 360 seamlessly integrates with EloView, Elo’s device management platform, which allows users to pre-schedule updates and manage OS versions across their fleet of devices. Via OEMConfig, OS 360 will also integrate with 3rd-party UEMs and other management software.

Advance Unit Replacement

Get peace of mind with Elo's optional Advance Unit Replacement warranty. In the event your device requires service, all you have to do is submit a Return Material Authorization (RMA) request through Elo's online portal. If phone support doesn’t resolve the issue, we will ship you a replacement unit next business day.

Accidental Damage Protection

Get some peace of mind with Elo's optional Accidental Damage Protection (ADP) coverage available for qualifying Elo devices. With EloCare ADP, your device is covered against unintentional damage such as dropping the device, impact to the device or contact with food or spilled liquid.1 And Elo makes submitting a claim easy without any hidden fees or deductibles. In the event that accidental damage occurs, simply submit a Return Material Authorization (RMA) request through Elo online portal and select Accidental Damage.

Extended Warranty

By extending the standard factory warranty for up to five years, customers can align product warranty with planned product life cycles. In the event of an issue, the device is shipped to Elo, repaired, and returned to the customer.

On-Site Exchange

Elo offers an optional On-Site Exchange warranty to cover you in the event your device requires service. All you have to do is submit a Return Material Authorization (RMA) request through Elo's online portal and we handle the rest. Our technicians will come out to your location, replace the defective unit and schedule its pick-up and removal to get you up and running in no time.

Professional Services

With EloCare Field Services, our highly skilled Project Managers are dedicated to supporting you through major stages of your product lifecycle.

Whether you want Elo to manage the full scope of a major project or simply bring in our resources to enhance your existing capabilities, EloCare Field Services can provide the necessary level of support to ensure successful execution of your plan.

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